Feature

Carer Medication Management — Help a Loved One, Safely

Give family and professional carers read-only visibility of medicines, doses and missed alerts — without ever handing over control. Access is invitation-based and revocable at any time.

Carer medication management is the everyday work of noticing whether a loved one has taken their tablets, remembering which medicines they're on, and being ready to answer questions at the pharmacy or GP surgery. PillarMeds Pro turns that work from guesswork into a secure, real-time view of their medication passport.

Built for the way families actually help

  • Invitation links and access codes

    Patients generate a unique code or link. Carers redeem it once and they're connected — no shared passwords, ever.

  • Read-only, always

    Carers see medicines, today's schedule, upcoming doses, allergies and recent history. They cannot add, edit, delete or reschedule anything.

  • Missed-dose alerts

    When a scheduled dose passes without being ticked off, the carer gets a push and email so they can check in.

  • Support multiple people

    Carers linked to more than one patient switch between them from the Patients I Support screen.

  • Revocable at any time

    Patients stay in control. One tap in the Carers module ends the link and removes all visibility.

Who carer access helps

Adult children of elderly parents

Check that Mum has taken her morning tablets from across town — without daily phone calls.

Spouses and partners

Stay looped in on a partner's regimen after a new diagnosis, hospital discharge or surgery.

Professional carers and PAs

A read-only view of the passport at handover — no unauthorised changes, full audit trail.

Long-distance families

One person on the ground, several family members quietly in the loop.

How to link a carer in three steps

  1. Open Carers in your account and generate an invitation link.
  2. Share it via message or email. Your carer signs up on the carer sign-up page and redeems the code.
  3. They see your passport in read-only mode, and you can revoke access at any time.

Safety reminder: PillarMeds Pro is a record-keeping and reminder tool. Neither patient nor carer should change how a medicine is taken without advice from a qualified healthcare professional.

Related reading

Frequently asked questions

What is carer medication management?
Carer medication management is the practice of helping someone else stay on top of their medicines — from checking today's doses, to noticing missed ones, to being prepared for appointments. PillarMeds Pro gives carers read-only visibility without letting them change the patient's medicines.
How do I invite a carer to see my medicines?
Open the Carers module in your account, generate a unique access code or invitation link, and share it with the person you trust. They create their own free account, redeem the code, and gain read-only access to your passport.
Can a carer change my medicines?
No. Carer access is strictly read-only. Carers can see your medicines, today's schedule, upcoming doses, allergies and recent history — but they cannot add, edit, delete or reschedule anything.
What happens when a dose is missed?
When a scheduled dose passes without being ticked off, PillarMeds Pro logs it as missed and can send a push notification and email to linked carers so they can check in.
Can I revoke carer access at any time?
Yes. You can revoke a carer's access at any point from the Carers module. The moment access is revoked, they no longer see any of your data.
I'm a carer for more than one person — can I switch between them?
Yes. Carers can be linked to multiple patients and switch between them from the Patients I Support screen. Each linked passport is kept completely separate.
Is carer medication management a substitute for professional care?
No. PillarMeds Pro is a record-keeping and reminder tool. Carers and patients should not change how a medicine is taken without advice from a qualified healthcare professional.

Support a loved one, safely

Invite a carer in minutes. Read-only access, missed-dose alerts, and full control for the patient at all times.

Create free account I'm a carer — sign up